How does Claims Management work?

Sometimes, bad things happen to good packages. Even first-rate carriers sometimes accept merchandise tendered to them in pristine condition, and deliver it broken, dented, leaking, exposed to weather, or to the wrong location. Sometimes, the shipment doesn’t arrive at all.

Dealing with cargo claims can be frustrating, time-consuming, and unproductive.Carriers have claims departments to minimize claims. Can you “claim” to be an expert at getting them paid?

To ensure you are compensated for the value of your damaged goods, you need experienced professionals on your side. To handle your loss from preparing and presenting the initial report to following through, ensuring the carrier responds as required by law, negotiating and collecting your settlement. You need Claims Management from TOTALogistix

We have decades of experience dealing with freight claims, including staff with years on the carrier side. With Claims Management, we not only get you the maximum amount obtainable, we also provide solutions to analyze the impact of claims incurred, and minimize losses going forward.

Outsource your cargo claim headaches to us, and get back to work doing what you do.